Refund policy

We have a 7-day exchange policy, which means you have 7 days after receiving your item to request an exchange.

To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange, you can contact us at shoez4uinc@yahoo.com. If your exchange is accepted, we’ll send you instructions on how and where to exchange your item(s). The customer is also responsible for all shipping and handling for all items sent back for an exchange. Items sent back to us without first requesting an exchange will not be accepted. 

You can always contact us for any return question at shoez4uinc@yahoo.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Please get in touch if you have questions or concerns about your specific item.

Exchanges
The fastest way to ensure you get what you want is to reach out via e-mail at shoez4uinc@yahoo.com.

Refunds

Unfortunately, we are not accepting returns.